Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Details: Name, phone number, email address, and ID for booking and verification

• Booking Information: Check-in/check-out dates, number of guests, payment status

• Communication Data: Messages or inquiries you send via email, WhatsApp, or contact forms

• Technical Data: IP address, browser type, and other analytics collected via cookies

2. How We Use Your Information

Your information is used to:

• Process and manage bookings

• Communicate before, during, and after your stay

• Improve our services and website experience

• Ensure guest safety and property security

• Comply with legal obligations

3. Data Sharing

We do not sell or share your personal data with third parties, except:

• With government or legal authorities when required by law

• With payment processors or service providers for completing bookings

• With security personnel in case of property damage or guest misconduct

4. Cookies

Our website uses cookies to improve user experience and analyze site traffic. You can disable cookies in your browser settings if you prefer not to be tracked.

5. Data Security

We take reasonable measures to protect your data from unauthorized access, loss, or misuse. Sensitive information (like payment data) is handled securely and never stored on our servers.

6. Your Rights

You have the right to:

• Access or update your personal data

• Request deletion of your information (unless required for legal reasons)

• Opt-out of marketing or promotional messages at any time

7. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.